Defect Liability Period (DLP) Management

Warranty Management That Works—For Developers and Owners.

The DLP is a critical phase where reputations are built—or damaged. At Driven, we professionally manage the entire Defect Liability Period to ensure contractor accountability, protect developer credibility, and support resident satisfaction.

"We act as your shield during the most sensitive stage of ownership—because unfinished work isn’t an excuse."

Our Solutions

Centralized Defect Reporting & Tracking

We deploy a digital defect management system, allowing residents to log issues, attach photos, and receive updates through a dedicated portal.

On-Site Coordination

We work on the ground with contractors, consultants, and FM teams:

Snag walk-throughs with owners
Technical defect diagnosis
Work completion verification and closure

DLP Strategy & SLA Oversight

We design and manage the process from day one:

Establish contractor SLAs and rectification timelines
Weekly progress tracking and follow-ups
Root cause analysis and trend reports

Handover to Operations

Once DLP ends, we ensure a clean transition:

Final defect clearance certificate
Transfer of responsibility to FM/OA team
Warranty documentation and records archiving

Centralized Defect Reporting & Tracking

We deploy a digital defect management system, allowing residents to log issues, attach photos, and receive updates through a dedicated portal.

DLP Strategy & SLA Oversight

We design and manage the process from day one:

Establish contractor SLAs and rectification timelines
Weekly progress tracking and follow-ups
Root cause analysis and trend reports

On-Site Coordination

We work on the ground with contractors, consultants, and FM teams:

Snag walk-throughs with owners
Technical defect diagnosis
Work completion verification and closure

Handover to Operations

Once DLP ends, we ensure a clean transition:

Final defect clearance certificate
Transfer of responsibility to FM/OA team
Warranty documentation and records archiving

Why Driven?

DLP specialists trained in engineering and community management
Proven track record across residential and mixed-use assets
Protects both developer reputation and owner satisfaction
Transparent, accountable, and fully digitized process

Handover Services

Master Community Management

Ready to Elevate Your Property?

Partner with Dubai's leading asset management experts

Explore Careers

Ready to Elevate Your Property?

Partner with Dubai's leading asset management experts

Explore Careers

Ready to Elevate Your Property?

Partner with Dubai's leading asset management experts

Explore Careers